How to Ditch Performance Ratings...But Keep Metrics

by Natalie Trudel for TLNTBy now, we've all noticed the overwhelming trend to ditch performance rating scales and instead, have performance appraisals and performance management be centered on quality conversations and continuous feedback.This makes complete sense — in theory. But what we are seeing on the ground is that practically, this isn’t working for many organizations. At least not by simply getting rid of ratings. We need to look closely at the fine print of these ‘no rating’ processes and focus on the fact that for many of the high-profile organizations that threw their ratings in the garbage, the switch took place alongside a series of new programs and procedures to engage their workforce and develop performance, as well as determining compensation.An organization just looking to erase ratings and replace them with comment boxes shouldn’t be surprised to discover it doesn’t actually improve things much. Is there an ideal rating system that allows for fair and accurate performance measurement, does not negatively impact employee engagement but still provides the metrics organizations need to monitor performance and plan for the future?Our answer is: “Yes, but.”Read More →